Privacy policy

At Hestra Home, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you visit our store or place an order, we may collect the following information:

  • Full name

  • Email address

  • Phone number (if provided)

  • Shipping and billing address

  • Payment information (processed securely through our payment providers)

  • IP address, browser type, device information, and website usage data

We do not store your complete payment card information on our servers.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Send promotional emails only if you have chosen to receive them

Cookies

Hestra Home uses cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic and performance

  • Personalize your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary, including:

  • Payment processors

  • Shipping and logistics providers

  • Marketing and analytics service providers

  • Legal authorities when required by applicable law

These service providers are authorized to use your information only to perform services on our behalf.

Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While we take reasonable steps to safeguard your data, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, tax, and accounting requirements

  • Resolve disputes and enforce our policies

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to or restrict certain processing activities

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Hestra Home is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Hestra Home
Email: hestrahome@gmail.com